Legal
Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, and how we protect it.
Last updated: October 13, 2026
OrangeArrowLoan ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit orangearrowloan.com or submit a loan request through our website. By using our site, you consent to the practices described here.
Important: By submitting a loan request on our site, you expressly consent to being contacted by us and by our network of participating lenders and financial partners via telephone, SMS, email, and mail — including through automated technology — at the contact information you provide, even if your number is on a Do Not Call registry.
1. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties:
Information You Provide
- Personal identifiers: first and last name, date of birth, Social Security Number, driver's license number and issuing state.
- Contact information: email address, home phone, mobile phone, mailing address, city, state, ZIP code.
- Financial information: bank name, routing number, account number, account type, income amount and frequency, employment details, debt obligations, requested loan amount.
- Consent records: SMS and email consent flags, timestamps, IP address, and user agent at the time of consent.
Information Collected Automatically
- IP address, browser type and version, device type, operating system.
- Pages viewed, time on page, referring URL, and interactions with our site.
- Cookies, web beacons, and similar tracking technologies (see Section 6).
Information From Third Parties
- Identity verification services, credit bureaus (soft inquiry only at the initial request stage), and fraud-prevention providers.
- Participating lenders who receive your request and may share the outcome of their review with us.
2. How We Use Your Information
We use the information we collect to:
- Process and transmit your loan request to our network of participating lenders and financial service partners.
- Match you with lenders whose criteria you may satisfy.
- Verify your identity and prevent fraud, money laundering, and other illegal activity.
- Communicate with you about your request, customer support, and account-related matters.
- Send you marketing communications, subject to your consent and applicable law.
- Comply with legal, regulatory, and tax obligations.
- Improve our website, services, and user experience.
3. How We Share Your Information
We do not sell your personal information to unrelated third parties for their own marketing purposes outside of the loan-matching context. We share your information with:
- Participating lenders and financial partners — to process your loan request.
- Service providers — hosting, analytics, fraud prevention, identity verification, and communication vendors operating under confidentiality obligations.
- Legal and regulatory authorities — when required by law, subpoena, court order, or to protect our rights.
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred.
By submitting your information, you authorize us and our partners to contact you by phone, SMS, email, and mail regarding loan products and related offers.
4. Your Rights & Choices
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and Utah), you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal retention obligations.
- Opt out of the sale or sharing of personal information.
- Opt out of targeted advertising.
To exercise these rights, email privacy@orangearrowloan.com. We will respond within the timeframe required by applicable law.
5. Data Security
We use industry-standard safeguards, including 256-bit SSL/TLS encryption in transit, access controls, and secure storage, to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You transmit information at your own risk.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the site, remember your preferences, measure traffic, and support marketing. We use Google Analytics, which may set cookies and collect usage data. You can disable cookies in your browser settings, though some features may not work properly. We honor browser-based Do Not Track signals where required by law.
7. Third-Party Links
Our site may link to lender sites, partner sites, or other third-party resources. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing personal information.
8. Children's Privacy
Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy? Contact us at: